Individuals & households
- New Mac, iPhone and iPad setup
- iCloud syncing and Apple Account login help
- Time Machine and cloud backup routines
- Home Wi-Fi, scanners and wireless printers
Independent Apple support · Byron Bay
Mac help,
without the runaround.
Friendly, practical help with Macs, iPhones, iPads and Apple accounts across the Northern Rivers — at your home or office, or remotely.
Who I help
From a new iPhone that won’t sync to a slow Mac or a small-business setup that has become too complicated, I’ll help you get things working properly — and understand what changed.
Support shaped around the way you use your technology.
Creatives & small businesses
- Lightroom and Photoshop libraries and media storage
- Shared files, network storage and business email
- Google Workspace and Microsoft 365 migrations
- System optimisation, hardware audits and upgrade advice
Common problems
Practical help when your tech stops being helpful.
Mac troubleshooting
Slow performance, crashes, boot problems and confusing configuration issues.
macOS upgrades
Careful system and app updates, with your files protected before anything changes.
Data & backups
Recovering lost files where possible and building a backup routine you can rely on.
Security & privacy
Password managers, unwanted software removal and sensible privacy settings.
Pricing
Simple pricing
For locations further from Byron Bay, any travel charge will be agreed before booking.
Some larger or specialist jobs can be quoted separately where appropriate.
Client feedback
★★★★★
“My business operations are very mac-centric and Richard has been really helpful and easy to deal with in keeping things running optimally. Sorted out a bunch of issues with my Mac, iCloud and email that had been driving me mad for ages. Everything is working properly now. Highly recommend.”
"So nice to deal with someone local who actually listens and explains things clearly. Turned up on time, sorted out several issues in one visit and was very reasonably priced.”
Help close to home
Skip the drive to the Robina Apple Store.
Get local support at your home or office in the Byron Shire, or connect remotely for problems that can be fixed from anywhere.